In the context of QC testing, what is meant by 'corrective action'?

In the context of quality control (QC) testing, 'corrective action' refers specifically to the steps taken to rectify a problem that has been identified. This involves implementing repairs or modifications needed to address the issues impacting the quality or performance of a system or equipment.

For instance, if a mammography machine is found to produce inconsistent image quality during QC testing, the corrective action would involve assessing the machine for malfunctions, performing necessary repairs, or recalibrating the equipment to ensure it meets the required standards for diagnostic accuracy. This process is essential in maintaining the integrity and reliability of mammography services.

While communicating with stakeholders, temporarily stopping operations, or documenting the issue are important steps in a comprehensive quality management system, they do not directly address the problem or restore the functionality of the equipment or process itself. The focus of corrective action is to take concrete steps that lead to resolution and improvement in operational performance.